The Manchester Arena Venue Information

 

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Address

Manchester Arena, Victoria Station, Manchester, M3 1AR [map]

For Sat Nav fans the postcode for the Manchester Arena is M3 1AR

Directions

The arena is situated in central Manchester adjacent to Victoria station on the A56, three miles from junction 17 of the M62.

Parking

The official NCP on-site multi-storey car park has a capacity of 1,000. In addition, approximately 7,000 recognised NCP spaces within 10 minutes walk serve Manchester Arena.

Public Transportation

Buses: Many buses serve Cannon Street and Victoria stations and many more stop within easy walking distance in the city centre. If you are staying out late, night bus services on Friday and Saturday nights run directly past the Manchester Arena.

Rail: Victoria Station is directly underneath Manchester Arena and is served by regional railways. Piccadilly Station (Intercity) is located a mile from the arena and is served by taxis or Metro Link to Victoria.

Trams: Manchesters excellent Metrolink system passes right by Manchester Arena, stopping at Victoria. Services run from Bury, Altrincham and Manchester Piccadilly rail station. Metrolink enquiries 0161 205 2000.

Box Office Hours

Venue box office open Mon-Sat 10:00-18:00 (later on event days) and on Sundays from 12:00 until half an hour after the event starts (closed on Sundays if there is no event).

Types of Payment Accepted

All major credit cards accepted on the 24-hour booking line. The box office accepts cash or cheque payments without a booking fee, and credit card/debit card payments with a booking fee of 5%. Postal bookings: Should be made payable to SMG (UK) Ltd. Postal address: Manchester Arena, Victoria Station, Hunts Bank, Manchester M3 1AR.

Box Office Collection Accepted

Pre-booked tickets can be collected from fourteen days before the event, or up to a half-hour after the event starts. Customers must take the credit card used to make the booking and the Ticketmaster reference number with them in order to collect the tickets. The cardholder will need to sign for the tickets. If you have any queries regarding box office collections, please contact Ticketmaster’s customer services department. Accessible Seating

Provisions have been made to cater for wheelchair users. Lifts have been installed and it is possible to enter the arena by the access link between Trinity Way and Victoria Station. The Hunts Bank entrance is accessible via external lift and access from the car park and Victoria Station is possible via the City Room. The second raised tier of seating (BLK 201 and above) requires the negotiation of steep steps and so may not be suitable for the elderly, infirm or those with mobility problems.Seating at the front of the upper tier is 35ft (10m) from ground, rising to 70ft (20m) at the rear. Please call 0161 950 5229 for further details.

General Rules

No video cameras, still cameras or recording devices. No food or drink allowed. Banners are allowed at basketball matches only. Manchester Arena is a non-smoking venue.

Children Rules

Children under the age of two are admitted free, except for children’s shows (e.g. Tweenies etc) where the age limit is 12 months. Children without a ticket will not be allocated a seat and must sit on the parents lap. Children aged 14 years and under are encouraged to purchase seated tickets. Any unders 14s in the standing area must be accompanied by an adult.

Miscellaneous

There is a video scoreboard for all sporting events. The arena has been acoustically treated and therefore has excellent sound quality. There is a large and varied range of refreshment outlets. Duplicate tickets will not be issued for general admission standing ticket events.

Seating Plan

Current & Future Shows